We ask companies to share reasons for reporting reviews because TrustClicks wants to have more insight into the situation and what sends you as a company “redflags”.
We also like to check for Credibility and honesty behind reviews.
Providing an explanation tab can help companies state their problem or concerns with a reviews.
Companies can choose different reasons to report reviews.
some reasons may be
The review is offensive, violent, sexist or racist.
The reviews contains personal information that can be used to identify, contact or impersonate someone.
The Review includes marketing references.
The Review violates someone’s intellectual, privacy or personal rights.
Also the review may be reported for only mentation the product and not the service experience.
The content is solely ethical, value-laden or political option that has nothing to do with the product.
The reporting function is an important feature in our review community. To ensure that we maintain trust and transparency in our platform, we don't allow companies to misuse it.